For additional information, please contact Hamid Abdollahian at (216) 987-3094.

Prerequisites
None.

Course(s): 7

CCVP Series: :Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) ZCIS 1040 In this course the student will learn to configure a Cisco Unified Communications Manager (CUCM 6/7) solution in a multisite environment. Also covered will be how to implement H.323 and Media Gateway Control Protocol (MGCP), to use a Cisco Unified Border Element, and configuring Survivable Remote Site Telephony (SRST), mobility features, and voice security. During the hands-on labs the following will be covered: applying a dial plan for a multisite environment, configuring survivability for remote sites during WAN failure, and implementing solutions to reduce bandwidth requirements in the IP WAN. Also included during the course will be, enabling call admission control (CAC) and automated alternate routing (AAR), a feature that allows rerouting of calls over the public switched telephone network (PSTN) if no bandwidth is available. Additional lab work will encompass implementing CUCM Device Mobility, CUCM Extension Mobility, Cisco Unified Mobility, and voice security.

CCVP Series: Cisco Quality of Service ZCIS 1028 This course prepares the student to take the Qos exam, which is one of the qualifying exams for the Cisco Certified Voice Professional certification. Presented in this class will be the information and skills necessary to configure and troubleshoot Cisco IOS routers running Quality of Service protocols in Service Provider and Enterprise environments.

CCVP Series: Cisco Voice Over IP (CVOICE) ZCIS 1024 This course prepares the student to take the Voice Over IP exam, which is one of the qualifying exams for the Cisco Certified Voice Professional certification. Presented in this class will be the information and skills necessary to implement and support data and voice integration solutions at the network-access level.

CCVP Series: Implementing Cisco Unified Communications Manager Part 1(CIPT1) ZCIS 1039 In this course the student will learn to install and configure a Cisco Unified Communications Manager (CUCM Release 6/7) solution in a single site. During the hands-on lab post-installation tasks, configuring CUCM, implementing Media Gateway Control Protocol (MGCP) gateways, and building dial plans to place on-net and off-net phone calls will be performed. Implementation of media resources, Lightweight Directory Access Protocol (LDAP) integration, voice mail integration, and numerous user telephone features will also be covered.

CCVP Series: IP Telephony ZCIS 1025 This course prepares the student to take the IP Telephony exam, which is one of the qualifying exams for the Cisco Certified Voice Professional certification. Presented in this class will be the information and skills necessary to describe, install, configure and support Cisco Call Manager products in a Cisco network, including such features as security and video. Also covered will be VoIP, PSTN, and CCM.

CCVP Series: IP Telephony Troubleshooting ZCIS 1026 This course prepares the student to take the IP Telephony Troubleshooting exam, which is one of the qualifying exams for the Cisco Certified Voice Professional certification. Presented in this class will be the information and skills necessary to troubleshoot Enterprise CallManager, Unity, and IP network deployments. Also presented will be design/planning practices and hands-on experience in configuring, deploying, and troubleshooting AVVID solutions.

CCVP Series:Troubleshooting Unified Communications(TUC) ZCIS 1031 The Cisco course, Troubleshooting Unified Communications, is recommended training for the student who wants to know how to troubleshoot a sophisticated IP telephony network based on best practice recommendations. The TUC course is a lab-intensive course. This course teaches the knowledge and skills needed for Class of Service (CoS) for calling out to the PSTN, branch offices, PBXs, and fault-tolerant gatekeeper and directory gatekeeper deployments